Question 1

How long does the First Aid & CPR training take?

Accepted Answer

Our First Aid & CPR course is a one-day training session covering both theoretical knowledge and practical skills. The CPR component takes approximately 2 hours, while the full First Aid training, including CPR, takes about 4 hours.

Question 2

How much does the White Card training cost?

Accepted Answer

The White Card training is priced at $160, which includes all course materials, assessments, and your official White Card upon successful completion.

Question 3

What is included in your First Aid and CPR training?

Accepted Answer

Our comprehensive training covers:
HLTAID009: Provide Cardiopulmonary Resuscitation
HLTAID010: Provide Basic Emergency Life Support
HLTAID011: Provide First Aid
The course includes practical training, demonstrations, and assessments to ensure you are confident in providing assistance during emergencies.

Question 4

How long does the White Card training take?

Accepted Answer

The White Card training takes approximately 6 hours, encompassing both theory and practical elements to ensure you’re fully prepared for working safely on construction sites.

Question 5

Is there any ongoing certification required for First Aid & CPR or the White Card?

Accepted Answer

First Aid certification is valid for 3 years. After this period, you’ll need to complete the course again to maintain your certification.
CPR certification is valid for 1 year and must be renewed annually to stay compliant.
The White Card does not expire unless you leave the construction industry for more than two consecutive years.

Question 6

How is the training structured?

Accepted Answer

All theory components are completed online at your convenience. Once the theory is successfully completed, we arrange a session to deliver the practical training at a location near you, ensuring hands-on experience and skill assessment.

Question 7

Can I take the courses entirely online?

Accepted Answer

While the theory portion of our courses is fully online, the practical training must be completed in person. This ensures you receive hands-on, practical experience and meet all competency standards.

Question 8

Where is the practical training conducted?

Accepted Answer

We bring the practical training to you! Our mobile services cover all Bay Islands, including Macleay, Russell, Stradbroke, and Coochiemudlo, as well as surrounding areas. Training can also be arranged at workplaces or community venues.

Question 9

What happens if I don’t pass the theory component?

Accepted Answer

If you don’t pass the online theory, you’ll have the opportunity to review the material and retake the assessment. Our team is available to provide guidance if needed.

Question 10

Is online theory mandatory before practical training?

Accepted Answer

Yes, completing the online theory is required before attending the practical training session. This ensures you are fully prepared for the hands-on portion of the course.

Question 11

What is the White Card (Construction Safety) and why do I need it?

Accepted Answer

The White Card (CPCCWHS1001) is required to work on construction sites in Queensland. It covers essential safety procedures, including risk management, identifying hazards, and emergency procedures, ensuring your safety and compliance with the law while on site.

Question 12

Can I take First Aid & CPR or the White Card training on the weekends?

Accepted Answer

Yes, we offer flexible training schedules, including weekend sessions, to accommodate your availability.

Question 13

What happens if I can’t attend my scheduled training?

Accepted Answer

If you can’t attend your scheduled training, please notify us at least 24 hours in advance. We can help you reschedule to a later date.

Question 14

What should I bring to my First Aid & CPR or White Card course?

Accepted Answer

All necessary materials are provided. However, we recommend wearing comfortable clothing and bringing a pen for note-taking. Please bring a photo ID for identification purposes.

Question 15

How much does First Aid & CPR training cost?

Accepted Answer

The CPR course is $59, and the full First Aid (including CPR) course is $129. This includes all training materials, assessments, and your official certificate upon successful completion.

Question 16

Do I need any prior experience to attend these courses?

Accepted Answer

No prior experience is required. Our courses are designed for beginners and those looking to refresh their skills.

Question 17

When will I receive my First Aid & CPR certification?

Accepted Answer

You’ll receive your First Aid & CPR certification immediately upon successful completion of the course. A Statement of Attainment will also be provided.

Question 18

Do you offer training outside the Bay Islands?

Accepted Answer

Yes, we provide mobile training services to surrounding areas beyond the Bay Islands, bringing our courses directly to your location for added convenience.

Question 19

Can you conduct training at our workplace?

Accepted Answer

Absolutely! We specialise in on-site training for businesses and organisations, ensuring your team receives the necessary certifications without the need to travel.

Question 20

How do I book a course?

Accepted Answer

You can book a course through our website or by contacting us directly. We offer flexible scheduling to accommodate your needs.

Question 21

What payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit/debit cards and bank transfers. Please contact us for more details.

Question 22

Are group discounts available?

Accepted Answer

Yes, we offer discounts for group bookings over 5 people. Please reach out to us to discuss your specific requirements.

Question 23

Is there parking available at the training venues?

Accepted Answer

As we offer mobile training, parking availability depends on the specific location. We will provide details upon booking.

Question 24

What if I have special needs or require assistance during the course?

Accepted Answer

We strive to accommodate all participants. Please inform us of any special requirements in advance so we can make the necessary arrangements.

Question 25

How can I contact you for more information?

Accepted Answer

You can reach us via phone at 0495 587 555 or email at admin@bayislandslicensing.com. We’re here to assist you with any questions or concerns.

Frequently asked questions